troubleshooting Question

How to use a recorded WAV file for an outgoing voice mailbox message

Avatar of richard_west
richard_west asked on
Voice Over IP
4 Comments1 Solution408 ViewsLast Modified:
I'm using a Cisco 2811 integrated router with Cisco Callmanager Express and Unity Express installed in the router.

I looking for a way to upload a professionally recorded WAV file that will be played whenever someone reaches a specific voice mail box -- specifically this is our companies "default" mail box, so I would like it to sound more professional than a normal users mail box.

Can someone tell me if this can be done? I know how to upload custom WAV files that my Auto Attendant scripts use, but I'm unsure of how to get a voice mail box to use a custom WAV file.

Thanks!

PS -- This question was asked back on February 8 (https://www.experts-exchange.com/Networking/Telecommunications/IP_Telephony/VoIP/Q_22155730.html) however soemone decided to delete the question without as much as an explination why.
ASKER CERTIFIED SOLUTION
Reid Palmeira
Telecom Engineer

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