hckynt
asked on
Backup Exec
Greetings.
Running Standard Edition Server 2003 SP1.
I am trying to install BackupExec 10d RAWS. When I browse out to the BEAgents share and try to install the Remote Agent (from RANT32 folder), I can start the install, Windows Installer pops up for a few seconds but then goes away and the install never completes. Help Please. Thanks!
Running Standard Edition Server 2003 SP1.
I am trying to install BackupExec 10d RAWS. When I browse out to the BEAgents share and try to install the Remote Agent (from RANT32 folder), I can start the install, Windows Installer pops up for a few seconds but then goes away and the install never completes. Help Please. Thanks!
Last Comment
ASKER
Yes, I turned on antivirus. No, there is nothing on the website. There are no errors, but the Appplication log logs the following event.
Source: MSiInstaller
Event ID: 11708
1: 2: Symantec Backup Exec Remote Agent for Windows Servers 3: 1: 1708
Source: MSiInstaller
Event ID: 11708
1: 2: Symantec Backup Exec Remote Agent for Windows Servers 3: 1: 1708
Is this working on any other servers ?
Do yo have the latest Veritas patches, adn BEAgents ?
You may have to contact Symantec ad open a ticket.
I hope this helps !
Do yo have the latest Veritas patches, adn BEAgents ?
You may have to contact Symantec ad open a ticket.
I hope this helps !
ASKER
The program installed and is working fine on a different Win2K3 server we have. This one had a crash and was reloaded. I had no problems with installing any other programs.
Thanks.
Thanks.
ASKER
OK, so now I am on a completely different network trying to install the remote agent on a Windows XP (also completely different) system and am getting the same error. This time I also tried to install the Agent directly from the Veritas CD. Same problem. I verified that Domain Users have full rights on the folder andthe share. There is an Application log that completes after you attempt to run the install.
Source: MsiInstaller
Category: None
Event ID: 11708
1: 2: Symantec Backup Exec Remote Agent for Windows Servers 3: 1: 1708
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Help Please!
Source: MsiInstaller
Category: None
Event ID: 11708
1: 2: Symantec Backup Exec Remote Agent for Windows Servers 3: 1: 1708
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Help Please!
ASKER
A remote "push" install seems to be the trick. Please close this question.
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Windows Server 2003
Windows Server 2003 was based on Windows XP and was released in four editions: Web, Standard, Enterprise and Datacenter. It also had derivative versions for clusters, storage and Microsoft’s Small Business Server. Important upgrades included integrating Internet Information Services (IIS), improvements to Active Directory (AD) and Group Policy (GP), and the migration to Automated System Recovery (ASR).
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have you checked the Symantec site regarding similar issues ?
Did you check that your antivirus is not interfering or Firewall ?
I hope this helps !