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imaghost007

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Exchange 2003 Strange Problem, TWO PRIMARY ADDRESSES in Default Policy

We are running MIIS 2003 with 5 Exchange Sites in multiple environment. Main domain  is @XYZ.COM, Sites are with forest ABC1.NET, XYZ1.NET, QRST1.NET etc.
There is strange change, there are TWO PRIMARY SMTP ADDRESSES in Default Policy of Exchange 2003. When we delete or disable/uncheck one, it says, "The SMTP Primary address cannot be disabled  all recipients must have an smtp address in Miscrosoft Exchange".
 If we create new SMTP address and make it primary, one of TWO Primary Addresses changes to secondary other remain primary, its mean still TWO PRIMARY ADDRESSES.

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ryangorman

I have seen this happen on a single mailbox-enabled user. Each user's email addresses prefixed with it's address type (smtp, x400 etc.) and stored in the user's proxyaddresses attribute. Each address type's primary is designated by the an upper case prefix. E.g. multiple 'smtp:' but only one 'SMTP:'.

I resolved this single case by editing the attribute with ADSIedit. I would be a little more careful if the problem has occurred to an address policy. Firstly, examine the gatewayproxy attribute of the corrupted policy (Configuration, cn=Services, cn=Microsoft Exchange, cn=<organisation name>, cn=Recipient Policies, cn=<policy name>).
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shoaibbhatti007
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