troubleshooting Question

Get rid From Bad Situation(Hijack, Antivirus and Regedit Dont work)

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123456Flag for Iran, Islamic Republic of asked on
Anti-Virus AppsOS Security
27 Comments1 Solution3770 ViewsLast Modified:
Dear Experts,
I have A real Problem with a Virus or Trojan.
My Os is WinXp with Sp1
I cant Execute Hijackthis.exe .
I can t Install a Antivirus(symantec).
I can t Run Regedit.
When I execute those files windows was shutting down.
I cant do these works on Safe mode Too.
How Can I collect More Information For you?
How Can I get rid From this Situation?

Best  Regards
Hamid Reza

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