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Failure to Initialize Video Stream

My OS is Windows XP Pro SP/2. I started up Sonic Cineplayer last night and it would not recognize any of several DVD's I have. The error message given was failure to initialize video stream. The help file gave a list of suggestions, the first two of which were to make sure I have the latest Windows Media Player and DirectX versions. I went online to try and download Windows Media Play ver 11 since I have ver 10. It would'nt install. I checked my dxdiag and it was for the first time to me very hard to work through all of its exceptions to reaching the main screen. I couldn't download DirectX 9.0c either.

I thought it might be something in IE 7, so I uninstalled it and IE 6 doesnt solve the problem. What other things can I try? Thanks for any suggestions.

qz8dsw

What happened when you tried to download/install directX and media player?
Heres a link for directX full offline install
http://www.softwarepatch.com/windows/directx.html

Heres media Player 11
http://www.softwarepatch.com/windows/mediaplayer11.html

This says the same sort of stuff, but also some other things to try.
http://kb.roxio.com/content/kb/Cineplayer/000012CP

qz8dsw

Oh, and here are the WMP Codecs if you need them.

http://www.softwarepatch.com/windows/mediaplayercodec.html

Clark333

ASKER

I've tried to download and install WMP, DirectX, and IE 7 and always get an IE message saying its encountered an error and can't complete the process.

Any other suggestions?

Clark333

ASKER

Oh, those downloads were done from softwarepatch.com as recommended

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qz8dsw

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Clark333

ASKER

qz8dsw, thanks for your final comment. I do have bigger problems. I decided to go through the drill with Microsoft support. Final resolution was to re-install Windows. Not my idea of a good time. lol

Thanks again for your help.

Clark333

qz8dsw

Na, not fun.
No worries.

I suggest getting good AV and anti spyware on your machine now it's clean.