troubleshooting Question

Unable to view web pages over our network yet other Internet traffic is unaffected

Avatar of baileytibbs
baileytibbsFlag for Afghanistan asked on
Web BrowsersBroadbandTCP/IP
11 Comments1 Solution197 ViewsLast Modified:

We are experiencing a very frustrating problem at the moment and I hope that somebody knows the solution.  We have an office with 1 server, 5 PC's and 4 Macs.  None of us can view web pages in IE or Firefox.  However, the broadband connection is clearly working because email to our exchange box is not affected, and I can use terminal services to talk to the server from outside the office.  I can also pick up pop email.

Our virus software (NOD32) is not showing anything untoward.  Hijack this hasn't shown anything unexpected and I have changed the firewall, yet the problem has reappeared.  I have also double checked the DNS settings (as well as tried redirecting the DNS through another server) but this makes no difference.

Does anybody know of a virus or something similar that might cause this or have any other ideas?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 11 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 11 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros