Outlook 2000 is crashing shortly after starting. The PC is running Windows XP, and is currently set up as a POP3 account. This occured after the user accidently attempted to move around 800 e-mails w/attachments (mostly under 1mb) to the deleted items folder.
Tried using the /safe switch, also tried renaming a few of the .dat files (frmcache, outcmd, etc)
Tried doing a detect/repair, and no errors were found.
Outlook was not starting at all, but now it will start, and begin importing e-mails and after about 20 seconds it crashes. I am working with a remote user, so it may take some time to test fixes.
Tried using the /safe switch, also tried renaming a few of the .dat files (frmcache, outcmd, etc)
Tried doing a detect/repair, and no errors were found.
Outlook was not starting at all, but now it will start, and begin importing e-mails and after about 20 seconds it crashes. I am working with a remote user, so it may take some time to test fixes.
The Value of Experts Exchange in My Daily IT Life
Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>
Mike
Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 4 Comments.
View membership options“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck
Member since 2004
Our community of experts have been thoroughly vetted for their expertise and industry experience.
The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.