troubleshooting Question

Outlook 2000 freezes after startup

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TalonUNT asked on
Microsoft OfficeOutlook
4 Comments1 Solution1105 ViewsLast Modified:
Outlook 2000 is crashing shortly after starting. The PC is running Windows XP, and is currently set up as a POP3 account. This occured after the user accidently attempted to move around 800 e-mails w/attachments (mostly under 1mb) to the deleted items folder.

Tried using the /safe switch, also tried renaming a few of the .dat files (frmcache, outcmd, etc)
Tried doing a detect/repair, and no errors were found.

Outlook was not starting at all, but now it will start, and begin importing e-mails and after about 20 seconds it crashes. I am working with a remote user, so it may take some time to test fixes.
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