troubleshooting Question

Excel Files Show 'Locked For Editing' when hosted on SharePoint, accessed via a mapped network drive, and a crash happens. (Temp files?)

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iri-it asked on
Microsoft ExcelMicrosoft SharePointSBS
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Excel Files Show 'Locked For Editing' when hosted on SharePoint, accessed via a mapped network drive, and a crash happens. (Temp files?)

The issue is: We use SharePoint to hold 'all data', yet some users prefer mapped drive access.  'Net Use' command is able to map SharePoint folders to drives, and overall this will work fine using either mapped drive letter access, or SharePoint http access.  The problem is: If one of these Excel files is open and Excel freezes, or the PC is shut off, trying to re-open them shows they are locked for editing.  Deleting temp files from users temp directory and windows temp directory does not (seem) to work. (This may be incorrect - open to suggestion.)  The server, SBS2003, does not show these files as open, on anothter terminal this error is not generated.
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