Solved

Testing of plain text portion of multi-part MIME email

Posted on 2007-03-17
6
778 Views
Last Modified: 2009-01-01
We are developing a new set of multipart email messages. Previously we sent all our email in plain text. We have converted it all to HTML, and are sending both the plain text version and HTML version is a mult-part MIME format.

As we are using Outlook 2003 as a typical client, we are having no trouble at all testing the appearance of the HTML email. However, we would also like to be able to test that the appearance of the email in a non-HTML capable email reader is as designed.

We need to be able to install a client somewhere that would be "typical". For example, just using the unix mail client is not so typcial, as it would just dump out everything, and not give an indication of a non-HTML cleint. So we either need a way to "turn off" HTML in some common client, or try something else.

I tried to install PC-Pine, but could not get it to connect to our POP server, as we require an authenticated connection. However, if I could get this to work, it might be a good "typcial" plain text mail reader.
0
Comment
Question by:jasimon9
6 Comments
 
LVL 1

Accepted Solution

by:
TekSavage earned 250 total points
ID: 18741434
From what I've read, PC-Pine is for IMAP servers. You may want to try Mozilla Thunderbird and just turn off HTML by selecting View/Message Body As/Plain text. Thunderbird can be set up to use POP or IMAP and allows secure connections.
0
 

Author Comment

by:jasimon9
ID: 18742618
You may be correct, as all the documentation I looked at the came with PC-Pine only mentioned IMAP. So Thunderbird may be a good approach. I will try that.
0
 
LVL 18

Assisted Solution

by:Frankco
Frankco earned 250 total points
ID: 18752631
Hi jasimon9,

Change the email preference on one of the Outlook computers to "Read email in plain text".
Tools ~ Options ~ Email preferences -> check Read email in plain text.

You can also change this setting in Outlook Express.
Tools ~ Options ~ Read

cheers,
frankco

0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 

Author Comment

by:jasimon9
ID: 18782693
Actually, that may be a useful option in Outlook. The problem with using any client is that you get "that client's interpretation" -- and Microsoft email clients to me tend to want to "hide things" and "do more for the user" which in this case defeats the purpose of seeing what a real plain text reader would see.

Nevertheless, both suggestions are good, and I am splitting points.
0
 

Author Comment

by:jasimon9
ID: 18782743
Actually, I have just found the flaw in the solution by Frankco, which makes that approach useless. When using the setting to "view in plain text", Outlook apparently continues to disregard the plain text porition of the multipart MIME. Instead, it renders the HTML portion as plain text. This completely defeats the purpose and does not help.

Oh, well.
0
 

Expert Comment

by:manassehkatz
ID: 23276366
I have the same problem - need to test TXT as well as HTML. Thunderbird solved the problem as described above. Unlike Eudora, it stores the full original message including the plain text and html portions of the messages - Eudora (and possibly Outlook - I haven't checked) strips out everything it doesn't need, which in this case is the TXT.

For those wondering why it matters, in my case I am including a whole bunch of product-specific links in the HTML email. For the plain text version I am just spelling out the one main link which the user can copy/paste or (depending on just how simple their email client software is) write it down to type in at a browser. If I included the full product list in the plain-text message (where links would not work) it would look look ridiculous and make the message very long, which is also likely to be a problem as the simple devices that use the plain text format very likely don't have big screens either.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
Read this checklist to learn more about the 15 things you should never include in an email signature.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now