Solved

Missing outlook 2003 and Exchange data profile

Posted on 2007-03-17
2
255 Views
Last Modified: 2010-03-06
We are using Exchange with SBS2003 on our network.  All workstations are XPsp2 and Outlook 2003.  All updates are current  on all machines.  I have a problem with one user.  For some reason in his outlook client, he was using a "Backup of  Default' DATA profile instead of the default profile that ooutlook uses when it opens up.  His email locked up and he went to the mail icon in the control panel and removed the "backup of default" data profile.  Now when his outlook opens, he is missing one week of email.  Is there a way to recover the removed profile???  I can not find it by searching his workstation or on the server.  I am searching hidden and system files during the search.

Please Help.
0
Comment
Question by:BBauman
2 Comments
 
LVL 14

Expert Comment

by:Erik Pitti
ID: 18742424
Here's a 3rd party recovery tool that may be able to recover his ost or pst file where his mail was stored.  YMMV.
http://www.recovermyfiles.com/
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 18747143
The ONLY way that would matter is if you have email being stored offline in a .pst file instead of on the server as it would normally be stored.  The "profile" only directs where mail is stored, it doesn't actually store the messages.  So you say you cannot find it by searching the workstation.  What were you looking for?  If the mail was wrongly being stored in a .pst file, be sure that there isn't a .pst file in C:\Documents and Settings\Username\Local Settings\Application Data\Microsoft\Outlook\.  If there is one there, open it from Outlook and see what's in it.

You might also check the users' home folder on the server for a .pst file.

Jeff
TechSoEasy
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
This video discusses moving either the default database or any database to a new volume.

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now