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Issues after installing IIS

Posted on 2007-03-17
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Last Modified: 2012-06-21
I seek the experts one more time for help :)

I am running windows XP with SP2. I am logged in as a local administrator.

I am having an issue with IIS. I have now installed it 2 times and I continue to have the same issue. When I go to http://localhost I am prompted for a login, I have already gone into the website options and change the username and password. After I get past this step I recieve this error:

error '8002801c'

Error accessing the OLE registry.

/iisHelp/common/500-100.asp, line 17

I am getting this same issue on 2 different pc's that I have tried to install in on now. I have also uninstalled and restarted both pc's multiple times now.

Thanks again for your help guys, please let me know any additional information that you may need.
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Question by:wcsjimmy
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5 Comments
 
LVL 3

Expert Comment

by:antonaf
ID: 18744107
This is a permissions issue.  Make sure you have IUSR_SERVERNAME has read .
rights on IIS.  Also go to the website home directory and make sure IUSR_SERVERNAME has rights to this path.

For IIS follow these instructions:
1. Right-clcik MY COMPUTER then select MANAGE
2. Expand SERVICES AND APPLICATIONS
3. Expand INTERNET INFORMATION SERVICES
4. Expand WEBSITES
5. Right-click WEBSITE IN QUESTION
6. Select PROPERTIES
7. Select DIRECTORY SECURITY tab
8. Click EDIT for Authentication & Anonymous Access
9. Make sure ENABLE ANONYMOUS ACCESS is checked
10. Click BROWSE
11. Find IUSR_SERVERNAME and add user
12. Click Ok
13. Click Ok
14. Select HOME DIRECTORY tab
15. Make sure at least read permissions are selected
16. Click Ok
17. Right-click IIS and restart
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Author Comment

by:wcsjimmy
ID: 18744407
I Did the above steps. When I leave IIS checked to allow it to set the password, I get this error:
Logon failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced.

When I change it to my password I get this error:

You are not authorized to view this page

I am never prompted for a username or password.

Thanks,
Jim
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LVL 3

Expert Comment

by:antonaf
ID: 18744441
Are you sure you have administrator rights on the local computer?

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Author Comment

by:wcsjimmy
ID: 18744609
Positive. I also tried this logged in as administrator.

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LVL 3

Accepted Solution

by:
antonaf earned 500 total points
ID: 18744738
Your problem is still an permission issue and this should fix it:

For IUSR_SERVERNAME did you set the user password?

1. Right-click MY COMPUTER then select MANAGE
2. Expand SYSTEM TOOLS
3. Expand LOCAL USERS AND GROUPS
4. Highlight USERS
5. In left-hand pane right-click IUSR_SERVERNAME then select SET PASSWORD
6. Type a password for the user and confirm password


Now repeat these steps (for step 11 change the password to the password you just set)
1. Right-clcik MY COMPUTER then select MANAGE
2. Expand SERVICES AND APPLICATIONS
3. Expand INTERNET INFORMATION SERVICES
4. Expand WEBSITES
5. Right-click WEBSITE IN QUESTION
6. Select PROPERTIES
7. Select DIRECTORY SECURITY tab
8. Click EDIT for Authentication & Anonymous Access
9. Make sure ENABLE ANONYMOUS ACCESS is checked
10. Click BROWSE
11. Find IUSR_SERVERNAME and add user
12. Click Ok
13. Click Ok
14. Select HOME DIRECTORY tab
15. Make sure at least read permissions are selected
16. Click Ok
17. Right-click IIS and restart
 
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