Solved

Blackberry Enterprise - Change account that runs BBE services

Posted on 2007-03-17
2
717 Views
Last Modified: 2011-04-14
I have a BlackBerry Enterprise sever that has broken after the DST2007 patch.  I know that there is a way to fix this according to their database, but since the services were being run by ADMINISTRATOR (Not good), I thought I'd take this chance to fix it RIGHT.  What I want to do is get the services to run as "BESADMIN", so I created the user "BESADMIN", gave it rights as appropriate (ESM --> server object --> security --> advanced --> Add 'BESADMIN' with SEND AS, RECEIVE AS, and ADMINISTER STORE (according to BB Documentation).  After setting the services with the new credentials, all of the services except for "BLACKBERRY ROUTER" fail to start with the error "UNABLE TO ATTACH TO DATABASE".  I suspect that this is because of permissions IN the database itself.  

(PS:  This is running under MSDE 2000 rel. A (latest MS download of MSDE that isn't SQLEXPRESS), and everything runs fine with domain\ADMINISTRATOR running the services)

I think what I need to be able to do is:  

- Verify that the user 'DOMAINNAME\BESADMIN' has rights to this database (using OSQL I guess?  unless someone has a better way without installing SQL 2000 admin tools)
- If the user does NOT have rights, how do I ADD the user and grant the rights?  (Again, OSQL, I guess?)

Unless there's an easier way to change up the service account in Blackberry Enterprise?  Officially what I'm doing is changing the SERVICE ACCOUNT of Blackberry Enterprise Server v4.1, but I didn't see any documentation that  reflected how to do this on Blackberry's webpage.

Any help is greatly appreciated.  Thanks!
0
Comment
Question by:jkeegan123
2 Comments
 
LVL 26

Accepted Solution

by:
Gary Cutri earned 500 total points
ID: 18753443
0
 
LVL 5

Author Comment

by:jkeegan123
ID: 18754155
Thanks a million, can't believe that the BB knowledgebase couldn't get me to this article with "CHANGE SERVICE ACCOUNT".  Even more surprised that google couldn't pull it off either...

Anyway, this is 100% what I needed, thanks for the help.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

806 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question