Notes unread emails disappearing after I read them ???urgent

Hello Notes Experts

I have a problem with my inbox

I have received several emails but after I open an email it gets disappeared; it dosent go to the trash but its there in the all documents view

I have tried restarting windows and the application and no luck

I have tried ctrl shift F9 and no luck

appreciate your fast help

I have a black berry sync I hope it dosent have anything to do with it

thanks in advance
LVL 8
MOA81Asked:
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NetminderCommented:
Closed, 500 points refunded.
Netminder
Site Admin
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SysExpertCommented:
You probably need to check the button that says view all, and changes to View unread at the top of your email on the right.

It is probably set to show just unread, and if you press it the problem should be resolved.

I hope this helps !


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MOA81Author Commented:
Sorry Already did the solution yesterday; it was a very late response

thanks anyway
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TTCTECHCommented:
I've seen this one before.
Try this:
1. Replace the design of the mail file with a non-mail template.
2. Replace the design of the mail file with the mail template which it was originally.
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marilyngCommented:
If you found a solution, MOA81, then post it and ask customer service to refund your points.
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MOA81Author Commented:
how can I refund my point through customer service ??
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SysExpertCommented:
First post your solution and then post a Q with the URL link to this Q in the following TA

http://www.experts-exchange.com/Community_Support/General/#browseZones

I hope this helps !
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MOA81Author Commented:
ok; just click the view all button will solve the issue

sorry SysExpert but your reply was late I have solved it earlier
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MOA81Author Commented:
I have made a question to delete this one and submitted it to community support i hope this does it
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