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ZyWall 5 VPN only connects 1 users???

I have a ZyWall 5 firewall and I am having problems connecting remote users to the VPN I configured. The ZyWall supports up to 10 connections but every time a remote user connects it kicks off whoever was already logged in? There are 5 users I would like to have connected and they are connecting from dynamic locations changing all the time to the one main office. Any help would be great.

Thanks

Rob Williams

Are the remote users connecting from the same site?
If so, this is only possible if your Zywall supports NAT-T. If they are connecting from different sites, it is a different issue.

cgriffith4

ASKER

The users will be connecting from different sites all the time which makes this a difficult problem. Any suggestions?

Rob Williams

They will be or they are ? If when testing you are doing so from the same site it will almost certainly only allow one connection. However, using multiple sites, with 1 user per site shouldn't be a problem. The issue is each user needs to have a different public IP, unless NAT-T (Network Address Translation - Traversal) is supported and enabled.

cgriffith4

ASKER

Sorry. To be more clear the users are connecting from different locations all the time. There are 5 users connecting from laptops from different hospitals simultaneously throughout the day. The current setup works great for 1 user at a time. As soon as a user connects someone else is bumped off only allowing 1 concurrent connection. I am having trouble allowing multiple concurrent VPN connections.

Thanks

ASKER CERTIFIED SOLUTION

Rob Williams

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Rob Williams

Thanks cgriffith4.
Cheers !
--Rob