Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 401
  • Last Modified:

Dell Laptop stops at "f2" screen

have a DELL inspiron 8100 and just comes up to the
F2 screen.   The system can't find the hard drive or the CD.  If press key to go into the bios, it will not go into the bios.  Thought the keyboard might not be a problem so I tried an external keyboard, it gets lights on the keyboard however I still can not get into the bios.  

I am not that good with dell laptops however IBM laptops used to have a red "reset every darn thing" button on the back.  Is there  such a thing as this on a dell ?  

Any suggestions on getting into the bios to determine more about what is wrong ?  This is clearly out of warranty, it is a 6 year old unit.
0
bitmechanic
Asked:
bitmechanic
1 Solution
 
PUNKYCommented:
Remove and reseat hard drive, memory. At power up press F1. Post back if you can go this far.
0
 
bitmechanicAuthor Commented:
We removed the hard drive and tried to boot without the hard drive.  I am going to try the "power up f1".

0
 
PUNKYCommented:
Do you have dell diagnostic cd? you can use it and start up using that to test laptop.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
bitmechanicAuthor Commented:
Punky, good idea except the system can not "see" the hard drive or Dvd drive.

0
 
PUNKYCommented:
Can you able access bios now? If you can, you can use key command to reset bios. Post back.
0
 
nobusCommented:
>>  We removed the hard drive and tried to boot without the hard drive.   <<  can you get in the bios then?  if not, disconnect also cd drive and test
some laptops have a tiny pushbutton on the underside to reset the BIOS
0
 
bitmechanicAuthor Commented:
Thank you all.  The laptop is in the owner's hands and I have to wait on him..

0
 
DL24uCommented:
bitmechanic,  this sounds like a corrupt CMOS issue.  Reset the CMOS with the PIN jumper and reboot.  Once reset is complete, reboot again if this doesn't work go to Dell's website and download the BIOS flash for that model and execute it on the laptop.  This will fix the issue or the MoBo needs replaceing.
0

Featured Post

Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now