Solved

Napster To Go on Vista

Posted on 2007-03-18
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Last Modified: 2008-01-09
I can't get Napster Light (to access Napster To Go account) plugin in WMP to work properly. I have tried waht few things I found on Google, but no luck so far.

Any fixes out there?
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Question by:Bob Stone
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by:Bob Stone
ID: 18746330
I figured it out. I installed regular Napster and it prompted me to download an app to reset DRM stuff and that cleared it up.
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by:Bob Stone
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---- Reset the DRM component of Windows ----

First, verify that Windows is configured to show hidden files and to protect operating system files.

1) Click Start, and then click Control Panel.
2) Type "folder" (without the quote marks) in the Search Help box, and then press ENTER.
3) Double-click Folder Options.
4) Click the View tab.
5) Click Show hidden files and folders.
6) Scroll down two lines, and then click to select the Hide protected operating system files (Recommended) check box.
7) Click Yes in the warning dialog box, and then click OK to close the Folder Options window.
8) Close Control Panel.


Second, delete all the files in the DRM folder except the Server folder.

1) Open the Digital Rights Management folder. By default, the DRM folder is in the following location:
C:\Programdata\Microsoft\DRM
2) Click any item in the DRM folder so that it is highlighted.
3) Press and hold the CTRL key on your keyboard. While doing that, press the A key, too. This will select all the files and folders in the DRM folder. Release the CTRL and A keys.
4) Press and hold the CTRL key. While doi click the Server folder so that is it not highlighted. All the files in the DRM folder should now be highlighted except for the Server folder. Release the CTRL key.
5) Press the DELETE key on your keyboard.
6) Restart the computer.

---- Individualize ----


1) Using Internet Explorer, go to  http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp.
2) This will take you to a Microsoft website. Press the upgrade button in the middle to initialize your DRM Components.
3) Open Napster and attempt to play or transfer a track, whatever operation gave you the error before.
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