Exchange 2003 Services not starting after reboot
Posted on 2007-03-18
I have a common problem that lies with three servers that we support. The servers are all SBS 2003 Standard running SP1 for Server 2003 and SP2 for exchange. All the latest updates applied. They all run Syamntec AV 10.0 plus Groupware plus have Symantec Premium Spam Addon (Brightmail). The issue is when i restart the servers or the reboot due to updates there is a number of exchange services that do not start.
Microsoft Search Service Error 7000
"The Microsoft Search service failed to start due to the following error:
The executable program that this service is configured to run in does not implement the service. "
Microsoft Exchange Information Store Error 7001
"The Microsoft Exchange Information Store service depends on the Microsoft Exchange System Attendant service which failed to start because of the following error:
The operation completed successfully. "
Microsoft Connector for POP3 mailboxes Error 7001
The errors are in this order time wise and I know that the pop3 connector is not starting becuse it is dependent on the info store before it can start. Once the system is up I can manually start these services and it is all away fine. Just not starting automatically.
As stated earlier this happens on three identically set up servers running in three business that we support the common factor is the Syamntecv AV I have searched around and can not find anything. I think it may have come about after installing SP2 for exchange but it is hard to tell.
One system is having an additional problem where the above services where crashing every 10 mins which turned out to be a problem with an XML file relating to the brightmail application (bmiconfig.xml) the fix for this was to remove some lines out of this config file which has solved the reoccuring problem but it has not solved the issue on reboot.
If I set the recovery option to restart these services it works but I don't fee this is an appropriate fix..
Any help would be appreicated