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Purge Command greyed out in system manager (Exchange 2000)

Posted on 2007-03-19
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Last Modified: 2011-10-03
O/S = Exchange 2000

Hi,

I have deleted several users from AD but they still appear in the Exchange system manager, but the purge command is greyed out ?

How can I complete delete these users ?
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Question by:ise438
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Expert Comment

by:rakeshmiglani
ID: 18747477
right click on the mailbox store and run clean up agent
once that has finished you would see a red X on the disconnected mailboxes
the mailboxes can be purged once they are disconnected.
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Author Comment

by:ise438
ID: 18747555
Tried that the clean up agent doesn't see to do anything...


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Accepted Solution

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rakeshmiglani earned 500 total points
ID: 18747580
if you deleted the user accounts few minutes back then the delay could be due to replication delays. try waiting for some time or force a replication between the DCs using AD sites and services and then run the clean up agent after that.
the purge command will be available only when the mailbox is disconnected
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