I am currently experiencing a problem with the settings in my Active Directory Users and Computers on Windows 2003 Server for SBS.
I have 20 workstations accessing the server each having a login name of work01 through to work20 and each have an e-mail address set in the SBS Users with the email address name changed to users own name.
The problem is that two of the users (work19 and work20) don’t seem to retain the email address in the Active Directory Users and Computers> MyBusiness> SBSUsers> Properties which e.g. work19 was set as email@example.com and Outlook should then use this email address as the default. However, when setting the email address in the SBSUsers properties it changes each time back to firstname.lastname@example.org consequently Outlook will send the email successfully but of course the return email cannot be sent or received because the email@example.com does not exist as an email address.
The frustration is that other accounts are working correctly.
The offending account settings are:
X400 c=GB;a ;p=MYDOMAIN ;o=EXCHANGE;…
The X400 settings are correct and common to all nodes other that the workstation name. The email address firstname.lastname@example.org is set as the Primary address but reverts to work19 shortly after being applied/saved and no longer becomes the Primary Email address..
Can anyone advise how to have the system retain the email address email@example.com without reverting back to firstname.lastname@example.org
Note: The mydomain.com name has been substituted for the real account name for security reasons.