Exchange Database size has exceeded the size limit of 18 GB - Help!

I am running Exchange 2003, Standard Edition.  Just recently, our mail server has been going down and when my users try to open Outlook they receive the following error "Cannot start MS Office Outlook.  Unable to open the Outlook Window. The set of folders could not be opened."  Upon restarting the server, everything works fine for a day or two.  

I started doing some digging in the Application Event Logs and found this, "The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is 18 GB. This database size has exceeded the size limit of 18 GB.

If the logical size of this database is not reduced to less than the maximum size limit, this database will be dismounted the next time a database size check is performed."

How can I correct this problem?  I only have about 35 users.  Should I begin by having users delete old email messages?

Thanks,

Chris
csimmons1324IT ManagerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

inbarasanCommented:
You may install Exchange 2003 Service pack 2 and increase the DB size to 75GB.
www.petri.co.il/change_store_size_limits_ex2003_sp2.htm 

Check the link for changing the db size to 75GB
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
csimmons1324IT ManagerAuthor Commented:
inbarasan,

That is great!  Thank you!

Later,

Chris
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.