I'm working on a little project at the moment that is going to be rolled out to our Sales Executives over the next couple of weeks. It's going automate their booking of appointments etc onto Outlook and will also provide reminders etc for them. We'll also be using it here to generate letters to prospective clients etc based on what the sales execs are doing.
I'm stuck on one particular bit of the system, in that I want to be able to add appointments into other peoples' calendars automatically. I can add them directly into my own, however what may happen is that our Sales team will be phoning clients and booking appointments on behalf of the Sales Execs, so I need some way to send information - ideally I want to add it directly in there and not send a meeting request. The person booking the appointment will select the name of the sales exec from a dropdown. I can provide a link to the db if required.
We're on an Exchange 2003 server and I am the network administrator so have pretty much control over everything... just wondered if there was some way I could send stuff to other peoples calendars via delegation?
Incidentally the person / people logging appointments will have delegation priviledges.
Thanks in advance,