BackupExec 10d unable to backup SNAP 4550.
Posted on 2007-03-19
We have a Win 2000SBS with Veritas Backup Exec 10d SP3 that will backup data on the local drives with no probelm.
However when we tell Backup Exec to backup data from our SNAP 4500 drive the program will freeze, and needs to be shutdown before we can do anything.
It has been configured to backup the data via User Defined Selection.
The drive is online and the server can view all data via mapped network drive, local Logon Accounts have been entered in BackupExec and in the SNAP admin tools.
Have looked through various online guides etc, that recommend an install of the Remote Agent, however when pushing it i get an error regarding permissions.
I get the following error when it tries to run "The Media Server was unable to connect to Remote Machine SNAP2. The machine could not be found on the network."
Does anybody have any ideas.