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outlook plug in works in XP with OL 2003 but not in Vista with OL 2007

Posted on 2007-03-19
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Last Modified: 2011-09-20
I know this is probably a very vague question...
I am using Sage CRM (browser based application) which has an outlook plug-in.
The outlook plug-in creates a folder group and then you can access the different areas of Sage CRM.
Since Sage CRM is basically just an IE web page, it can be displayed and used  inside of outlook by installing the plug-in.  
The plug-in works fine in Outlook 2003, but it will not display the Sage CRM pages in OL 2007.
(I tested it on a clean Vista / Office 2007 machine...not an upgrade)
Sage says they are planning on updating the plugin...eventually...
Does anyone have any thoughts on why the plugin won't work in OL 07 ?
Do all OL 2003 plug-ins stop working when you try to run them in OL 07?
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Question by:kevinvw1
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Sylpheed777 earned 2000 total points
ID: 18753523
Unfortunately i do not use sage CRM plugin, but most likely you'll have to wait till they come up with an update for 2007 outlook. or you just gotta roll back to 2003 outlook. Unless you can find a way to run the plugin on compatibility mode for 2003.
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