Solved

Cannot mount mailbox store in Exchange after restore from backup

Posted on 2007-03-19
6
2,301 Views
Last Modified: 2008-01-09
About mid-last week, I restored my exchange storage group on my SBS 2003 box.  At the time, I neglected to read up much on the subject so I did not use the "Last Restore Set" check-box. Now I cannot mount the stores.  After checking around online, I found that I should run eseutil /cc.  When I run this, I get the following error:

operation terminated with error -939523485 (Existing log file is not contiguous.)

I then did some more searching around online and found that I should check consistency and repair the database  (eseutil /mh and eseutil /p).  Both of these return the following error:

operation terminated with error -1032 (JET_errfileaccessdenied, cannot access file, the file is locked or in use.)

What I don't understand is why it says the database is logged EVEN if I start the server in safe mode, and I have double-checked the permissions to the mdbdata folder, they should all be fine.

I have also tried the recovery (eseutil /r) to no avail.  Is my database completely destroyed or is there some way I can get it back online?

(please bear in mind I am still very new to windows server, so if I have missed something very obvious in this process, please let me know.)
0
Comment
Question by:compuryan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 26

Expert Comment

by:jar3817
ID: 18750568
I've never had the same problem, but here's a thought: are you logged into the server as a user that has full rights to the information store?
0
 

Author Comment

by:compuryan
ID: 18750588
Yes, logged in as administrator, I checked and I do have full rights
0
 

Author Comment

by:compuryan
ID: 18750684
oh and I meant to say LOCKED not LOGGED in the original question, sorry about that.
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 18751566
Well, what's strange about your comments is that an error of:
Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access file, the file is locked or in use)
means that your filestore was actually mounted.  So I don't quite understand how you are saying that it cannot mount?

Jeff
TechSoEasy
0
 

Author Comment

by:compuryan
ID: 18753113
I'm also getting MSExchangeSA Event ID 9175 and when I right click the store, it only gives me a MOUNT option, not an unmount option, which makes me think that the store really isn't mounted.
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 18754730
Sounds like its time to pull out the Exchange Disaster Recovery Analyzer to see what you've got and what you can do with it:  http://www.msexchange.org/tutorials/Exchange-2003-Disaster-Recovery-Analyzer-Tool-ExDRA-10.html

Jeff
TechSoEasy
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question