asked on

Forward Mail to a Contact...Why can't I do it anymore?

OK, I've done this hundreds of times. Now suddenly it's not working. We often would have e-mail forwarded to a contact in our Exchange 2003 SP2 environment. All of a sudden though, we can no longer select objects of type "contact" when selecting a target for the forwarded e-mail. Existing configurations still work, but all I can select now is either User, or Other Objects. We manage two AD environments each with it's separate Exchange environment. Both sites are showing the same behavior. Did I break this with an update or something?

Oh...I'm forwarding mail from the Delivery options tab of the AD user.

Thanks

ASKER CERTIFIED SOLUTION

MATTHEW_L

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Alvin Abraham

If it's hidden from GAL you won't be able to select them.

ResortCompanies

ASKER

The problem I have is that I cannot select the Object type of Contact from the tool that sets up the forwarding of e-mail. The only object types available are Users, and Other Objects. That means that even existing contacts that currently have mailboxes being forwarded to them are now not selectable anymore. I hope that clears things up.

Thanks

SOLUTION

Alvin Abraham

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

ResortCompanies

ASKER

Are you sure when you are typing in 2 letters that you are typing in, it is picking the Contact; or the account itself? When I type in few letters of the contact, it picks up the same AD user account that I am forwarding from.

I am thinking I might have to spend the money and call Microsoft's support.

Alvin Abraham

yes it finds the contact

try 1 letter.. and check name.

ResortCompanies

ASKER

Both of you guys are correct, the Mail enable was not turned on. Plus yes if you do type in the contact name after enabling it does work.