Unable to run the utilitiy scanpst.exe on Outlook 2007
I'm running Office 2007 on Windows XP Pro and Outlook crashed today for me with the following error:
Errors have been detected in the file c:\documents and settings\mikeb\local settings\applications\data
But, I did a search and can't find scanpst.ext , so I'm not even able to ge into outlook.
Errors have been detected in the file c:\documents and settings\mikeb\local settings\applications\data
But, I did a search and can't find scanpst.ext , so I'm not even able to ge into outlook.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
scanpst.exe is typically located here:
C:\Program Files\Common Files\System\Mapi\1033
the 1033 is the local ID for your location (1033 is the US, so if you are not in the US, then it will be a different number, but you will be able to browse to it by going to "C:\Program Files\Common Files\System\Mapi\" and looking at the folders there.)
Hope this helps!
:o)
Bartender_1
C:\Program Files\Common Files\System\Mapi\1033
the 1033 is the local ID for your location (1033 is the US, so if you are not in the US, then it will be a different number, but you will be able to browse to it by going to "C:\Program Files\Common Files\System\Mapi\" and looking at the folders there.)
Hope this helps!
:o)
Bartender_1
The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook and is located at:
drive:\Program Files\Common Files\System\MSMAPI\Locale
drive:\Program Files\Common Files\System\MSMAPI\Locale
looks as if I'm really slow today.... sorry war1, and mtz1of4, I didn't intend to duplicate your answers.
Sorry for the duplicates. Seems like everyone wants to help you today.
ASKER
Thank you War1, you were right on the money.
http://support.microsoft.com/kb/830307/en-us
For now, simply do a search of your hard drives for scan* to find it.
Unless this is a company machine, where you might need assistance from an IT person to help locate your .pst file or .ost file. Isn't the .ost file part of an exchange database.
Might want to look at this also.
http://office.microsoft.com/en-us/outlook/HP030896241033.aspx?pid=CH010502131033