In our domain we are running Outlook 2003 with a "mapi..." connection to an outside Exchange server for 100+ users. Some computers experienced repeated Outlook crashes after our Novell to Microsoft transition. Most all of them were fine after either their Outlook profile or their Windows profile was re-done on their computer. A couple of users though, nothing seems to work (new Outlook profile, new Windows profile, new Office install, even a new computer), they still have Outlook crashing sporadically. One user, with overhauled computer has "Faulting application outlook.exe..." all day long with faulting module msmapi32.dll or outllib.dll or mso.dll. The other user, with new computer, is always with mso.dll as the faulting app. Any ideas how to stop this?