Solved

Include Hyperlink in email sent from vbscript

Posted on 2007-03-19
17
1,782 Views
Last Modified: 2012-08-14
When a task is created in a folder, I am trying to send an email and include a hyperlink to the EntryID of a task just created.  When an internal user receives the email, I want them to click the hyperlink which will take them to the task in a public folder.  I have the following code in the item_close() event within an custom outlook forms vbscript:

Set NewItem = Application.CreateItem(0)
NewItem.To = "support@xyzi.com"
NewItem.Recipients.ResolveAll
NewItem.Subject = "Item# " & Item.UserProperties("Item")
NewItem.Body = "<Outlook:" & Item.EntryID & ">" & vbCrLf
NewItem.Send

However, when the email is received the hyperlink is not underlined... it just appears as normal text within the email body.

Points based on urgency.. Thank-you.
0
Comment
Question by:jcwiatr
  • 8
  • 6
  • 3
17 Comments
 
LVL 67

Expert Comment

by:sirbounty
ID: 18753546
Hmm - offhand, I'd say enclose it in quotes (and ensure the recipient is using html for their email editor).

NewItem.Body = "<Outlook:" & chr(34) & Item.EntryID & chr(34) & ">" & vbCrLf
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 18753557
If not, what is Item.EntryID equal to?  Does it include the preceding \\
0
 
LVL 1

Author Comment

by:jcwiatr
ID: 18753577
Hello.  The EntryID does not contain the \\ so I added this in also so the final result is - but it is still not hyperlinked.
<Outlook:\\000000001A447390AA6611CD9BC800AA002FC45A09007610CC3098D5C448B56689C934BC94C700000016CE1300007610CC3098D5C448B56689C934BC94C7000000171DBB0000>

I guess the question also is, how is the done manually if I was constructing and email manually.... maybe then I can apply the same syntax to the vbscript.
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 18753616
Oh - no, you won't need the \\ there...

I'm not very familiar with the method you're using, but I did find this (http://support.microsoft.com/kb/293152) which details using the GetItemFromID function - perhaps that will help?
0
 
LVL 1

Author Comment

by:jcwiatr
ID: 18753631
Hi sirBounty...  I have tried without the // as well.
I can access the ID OK... my issue is adding it to an email as a hyperlink within VBSCRIPT.
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 18753650
Hmm - I wonder if this is possible?  Doesn't that point to a specific Outlook session id?
0
 
LVL 1

Author Comment

by:jcwiatr
ID: 18753669
not sure about that.  I hope it is possible :)
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 18753675
You're trying to point another user to a task on your system using this link, correct?
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 
LVL 1

Author Comment

by:jcwiatr
ID: 18753677
the task is in a public folder.  Juls
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 18753702
Sorry...I'm not the Outlook guru on this matter.
I've not gotten session IDs to load as hyperlinks before...not really sure you can, but I can't say for %100.  Hopefully someone with more knowledge in it will be by shortly...
0
 
LVL 1

Author Comment

by:jcwiatr
ID: 18753945
Thanks anyway. appreciate your time.
0
 
LVL 76

Accepted Solution

by:
David Lee earned 250 total points
ID: 18754892
If the problem is that the item isn't appearing as a hyperlink, then I think the problem has to do with link formatting as opposed to whether the link itself is a valid link.  Even if the link were invalid it should still appear as a proper link.  You don't mention what body format you're using in your message, although from this line

    NewItem.Body = "<Outlook:" & Item.EntryID & ">" & vbCrLf

it appears that you're using Plain-Text.  If so, then try the link without the brackets, i.e. outlook:entryid.  If you really wanted to use HTML format for the message, then you need to use NewItem.HTMLBody instead of NewItem.Body.  For HTML I'd also recommend using a proper link, i.e. <a href="outlook:entryid">Link Text</a>
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 18755412
Just the 'someone' I was thinkin of...howdy neighbor. :^)
0
 
LVL 1

Author Comment

by:jcwiatr
ID: 18760044
Final solution: Used the following syntax.
NewItem.HTMLBody = "<a href=" & chr(34)  & "outlook:" & Item.EntryID & chr(34) & ">Text</a>" & vbCrLf

Thank-you both for you efforts.

Cheers.
0
 
LVL 76

Expert Comment

by:David Lee
ID: 18760942
Hi, SB!  How's everything going?  I'm struggling a bit with the new site and the loss of QP.

jcwiatr, I'm glad we could help out.
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 18760967
:^) Hi Blue...you're not the only one!
Now instead of QP and nicely answered questions, we get spammed! :'(
I detest this new method of participating...not sure how much longer I can take it! Haha
0
 
LVL 76

Expert Comment

by:David Lee
ID: 18761070
I'm definitely not a fan of the new site.  My participation is way down.  I'm hoping that someone puts something like QP together.  I know there are a couple of efforts to do that, so maybe we'll get some relief before too long.  The price of progress, I suppose.  
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Join & Write a Comment

Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now