How to add an Exchange 2003 GAL missing user account

I am running Exchange 2003 and I just created a new user through AD whose name is not appearing in the GAL.  Is there a way to manually add the name?  I tried to use the Update Now in System Manager but that is not appearing to work.
kjbrady13Asked:
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rakeshmiglaniCommented:
the new user will appear in the GAL once it has been stamped with an email address by the RUS.
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kjbrady13Author Commented:
Could you elaborate on what needs to be done?  I am a new user to exchange
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rakeshmiglaniCommented:
check the user properties. has it been stamped with an email address?
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kjbrady13Author Commented:
Yes it has been
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rakeshmiglaniCommented:
check the advanced tab. there is option to hide the user from the GAL. if that is checked then uncheck it
is your outlook running in cached mode? if yes then try checking with OWA or an outlook client running in online mode.
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kjbrady13Author Commented:
For some reason it is in the system now, it was not hidden but did just recently show up even though the account was created yesterday afternoon.  Just seems like such a long delay for this to take place.  Thanks
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medtoxCommented:
I am having the same problem. But it has been a week since the  users was add. There is no check on (hide from GAL).
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AkostechCommented:
I have a user that disappeared.  She has been there and is now gone.  I have checked AD and she isn't hidden.  Any ideas?
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