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How to add an Exchange 2003 GAL missing user account

Posted on 2007-03-20
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Last Modified: 2011-08-18
I am running Exchange 2003 and I just created a new user through AD whose name is not appearing in the GAL.  Is there a way to manually add the name?  I tried to use the Update Now in System Manager but that is not appearing to work.
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Question by:kjbrady13
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Expert Comment

by:rakeshmiglani
ID: 18755568
the new user will appear in the GAL once it has been stamped with an email address by the RUS.
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Author Comment

by:kjbrady13
ID: 18755622
Could you elaborate on what needs to be done?  I am a new user to exchange
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by:rakeshmiglani
rakeshmiglani earned 125 total points
ID: 18755662
check the user properties. has it been stamped with an email address?
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Author Comment

by:kjbrady13
ID: 18755677
Yes it has been
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Accepted Solution

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rakeshmiglani earned 125 total points
ID: 18755727
check the advanced tab. there is option to hide the user from the GAL. if that is checked then uncheck it
is your outlook running in cached mode? if yes then try checking with OWA or an outlook client running in online mode.
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Author Comment

by:kjbrady13
ID: 18755786
For some reason it is in the system now, it was not hidden but did just recently show up even though the account was created yesterday afternoon.  Just seems like such a long delay for this to take place.  Thanks
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Expert Comment

by:medtox
ID: 22570683
I am having the same problem. But it has been a week since the  users was add. There is no check on (hide from GAL).
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Expert Comment

by:Akostech
ID: 25728775
I have a user that disappeared.  She has been there and is now gone.  I have checked AD and she isn't hidden.  Any ideas?
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