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Exchange 2003 Public Folder not mounting - Permission Issue

Posted on 2007-03-20
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Last Modified: 2008-01-09
Hi,

Problem with exchange 2003 public folder. When I was trying permissions on my Public Folder I accidentally selected Deny for “Everyone” object on public folder tree properties security. After that I cant see Public Folder under Folders in Exchange System Manager and my Public Folder store is not getting mounted. Iam getting an error with CANCEL and RETRY saying

“ The store could not be mounted because the Active Directory Information was not replicated yet. You can either

-Press Cancel and mount the store later from its context menu or .
- Press Retry to let the exchange system manager keep trying to mount the store for you.


After that when I click on RETRY or CANCEL I get an error saying The Microsoft Exchange Information Store service could not find the specified object.

ID no: C1041722
Exchange System Manager.

I don’t have any information or data in public folder. Not yet started using it. I want to use it urgently.

Experts please help me. Iam sure its related to the deny permission I set. My problem is I don’t know how to remove that deny.

I tried what MS saying for exchange 2000 here http://support.microsoft.com/kb/300444/en-us and iam getting error when iam trying Step 2.

My Setup

Server 1 (Windows 2003 Enterprise) – Domain Controller, DNS

Server 2 (Windows 2003 Enterprise) – Member Server and Exchange 2003.

Qman

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Question by:qman2007
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Expert Comment

by:rakeshmiglani
ID: 18755977
what error are you getting?
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by:rakeshmiglani
ID: 18755997
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Author Comment

by:qman2007
ID: 18762045
Rakesh,

Thanks for your link. I solved the problem by step 2 in MS link. Step 1 was not successfull.
I have another problem now. When i had the above problem i created another public folder and now i want to delete the one i created. But i cant. When i try to delete it gives me a message saying

"you cannot delete this PF store because it contains replicas, use move all replicas to move the folders to a different server. "

I have only one exchange server and i cant move the replicas.

So how do i delete the PF?

Thanks

Qman.
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Expert Comment

by:rakeshmiglani
ID: 18762536
is the other PF store created in a different storage group?
do you have any Public folders in this new store?
are you able to dismount this new PF store?
to which PF tree is this PF store associated?
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Author Comment

by:qman2007
ID: 18762561
Rakesh,

Thanks for ur reply. Answers to ur questions are

No, the PF store is created in the same storage group (Default)

No public Folders in this new store.

Yes, i can dismount this store. But when dismounted also i cant delete it.

I created a new PF tree called Public Folder and assiciated  this store with that.

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rakeshmiglani earned 500 total points
ID: 18763222
i think it needs to be deleted via adsiedit.msc
make sure that you take a system state backup before doing anything with adsiedit.msc
also doublecheck the object before deleting it
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Author Comment

by:qman2007
ID: 18788001
Rakesh,

Can u tell me how to do it with ADSIEDIT.MSC?

Qman
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Expert Comment

by:rakeshmiglani
ID: 18792105
you need to open adsiedit.msc and then browse to the following path. TAKE A SYSTEM STATE BACKUP BEFORE MAKING ANY CHANGES VIA THIS TOOL.

Configuration Container
CN=Configuration, DC=Domain_Name,DC=com
CN=Services
CN=Microsoft Exchange
CN=Your_Organization_Name
CN=Administrative Groups
CN=Your_Administrative_Group_Name
CN=Servers

expand servers container and your server name. expand information store and then storage group
you should see your stores on the left hand side
delete the public folder store object that is not required.

Then expand Folder Hierarchies.
You should see two objects on the right had side. the new tree and the old tree. Delete the NEW tree.

once done the new tree and new public folder store would be removed from the ESM as well
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