Dell Poweredge SCSI RAID drivers

Dell Poweredge 2450
I have just got a Dell poweredge 2450 server with two SCSI drives featuring a RAID PERC 3/Si Controller. I have received no drivers with the server.
I am trying to load windows but of course it is asking for me to insert software when i press F6 for third party scsi/raid drivers.
Could someone point me in the right direction where I could get these? I have tried the Dell website with no luck...
carrgater31Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Hedley PhillipsOwnerCommented:
This has been answered by Jamie above, but for the future, if you go to:

http://support.euro.dell.com/support/downloads/index.aspx?c=uk&cs=ukbsdt1&l=en&s=bsd

and type in the tag of the device, it will give you a complete list of all the available drivers, downlaods and configs for THAT machine.

Very handy for keeping up to date.
0
carrgater31Author Commented:
I think I'm being totally stupid here.
I have loaded the drivers onto a floppy. Hit F6 when prompted on the windows setup, the driver loads OK but when i try and install Windows, it states that setup can't find any hard disks? Any ideas?
0
Cloud Class® Course: Certified Penetration Testing

This CPTE Certified Penetration Testing Engineer course covers everything you need to know about becoming a Certified Penetration Testing Engineer. Career Path: Professional roles include Ethical Hackers, Security Consultants, System Administrators, and Chief Security Officers.

jamietonerCommented:
What raid do you have setup on the 2 scsi drives?
0
Hedley PhillipsOwnerCommented:
Download the RAID Controller BIOS guide from: http://search.euro.dell.com/results.aspx?c=uk&l=en&s=gen&cat=sup&cs=&k=perc+2%2fsi&qmp=12&p=1&subcat=&sort=K&snpsd=A&nf=&dt=&navla=&fm=&ss=&ira=False&cp1=-1&cp2=-1&si=&spf=&ssysid=&ssysn=&stag=&~srd=f

Reboot, and enter the RAID Controller BIOS by pressing CTRL + M when prompted. HAve a check to see if it is seeing everything in there.

I always slipstream the drivers into an OS disk using nlite: http://www.nliteos.com/ and have never had any problem. Our servers don't have floppy drives so this isn't an option.

Hope this helps.


0
carrgater31Author Commented:
Thanks for this.

I have gone into the Perc 3/Si Controller Utility.

In the container configuration utility it states that there are no drives detected when I try to manage or create a container or initialise drives

In the disk utilities on Channel 0, it states that on SCSI ID 0 there is an Hitachi drive and on SCSI ID 7, there is an array controller.

I am looking in correct place?
0
jamietonerCommented:
Ctrl+M its for the LSI based controllers like the perc4's and perc3 dc and qc. The perc 3 di and Si are adaptec based so you use ctrl+A to enter the controller bios. It seems that only 1 of the 2 drives is detected and its not detecting the backplane it should take id 6. Reseat all the cables on the backplane and reseat the backplane daughter card http://support.dell.com/support/edocs/systems/pe2450/en/scsiback/205FYa1.pdf. Then restart and get back into the ctrl+a utility and see if the all the drives are now seen.
0
carrgater31Author Commented:
Thanks for that.
I have just noticed on boot, an error appears
"System backplane error"
I have reseated all cables. Could there be a faulty part?
0
jamietonerCommented:
yes, it could be just a bad cable or it could be a bad backplane or backplane daughter card.
0
pcadmin16Commented:
Thanks for that.
I have just noticed on boot, an error appears
"System backplane error"
I have reseated all cables. Could there be a faulty part?
__________________________________

"this happened to me with my IBM xseries. look for BIOS updates.... worked for me"
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Server Hardware

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.