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Dell Poweredge SCSI RAID drivers

Posted on 2007-03-20
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Last Modified: 2009-10-07
Dell Poweredge 2450
I have just got a Dell poweredge 2450 server with two SCSI drives featuring a RAID PERC 3/Si Controller. I have received no drivers with the server.
I am trying to load windows but of course it is asking for me to insert software when i press F6 for third party scsi/raid drivers.
Could someone point me in the right direction where I could get these? I have tried the Dell website with no luck...
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Question by:carrgater31
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jamietoner earned 50 total points
ID: 18755920
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by:Hedley Phillips
ID: 18756058
This has been answered by Jamie above, but for the future, if you go to:

http://support.euro.dell.com/support/downloads/index.aspx?c=uk&cs=ukbsdt1&l=en&s=bsd

and type in the tag of the device, it will give you a complete list of all the available drivers, downlaods and configs for THAT machine.

Very handy for keeping up to date.
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Author Comment

by:carrgater31
ID: 18763650
I think I'm being totally stupid here.
I have loaded the drivers onto a floppy. Hit F6 when prompted on the windows setup, the driver loads OK but when i try and install Windows, it states that setup can't find any hard disks? Any ideas?
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by:jamietoner
ID: 18763679
What raid do you have setup on the 2 scsi drives?
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by:Hedley Phillips
ID: 18763735
Download the RAID Controller BIOS guide from: http://search.euro.dell.com/results.aspx?c=uk&l=en&s=gen&cat=sup&cs=&k=perc+2%2fsi&qmp=12&p=1&subcat=&sort=K&snpsd=A&nf=&dt=&navla=&fm=&ss=&ira=False&cp1=-1&cp2=-1&si=&spf=&ssysid=&ssysn=&stag=&~srd=f

Reboot, and enter the RAID Controller BIOS by pressing CTRL + M when prompted. HAve a check to see if it is seeing everything in there.

I always slipstream the drivers into an OS disk using nlite: http://www.nliteos.com/ and have never had any problem. Our servers don't have floppy drives so this isn't an option.

Hope this helps.


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by:carrgater31
ID: 18763886
Thanks for this.

I have gone into the Perc 3/Si Controller Utility.

In the container configuration utility it states that there are no drives detected when I try to manage or create a container or initialise drives

In the disk utilities on Channel 0, it states that on SCSI ID 0 there is an Hitachi drive and on SCSI ID 7, there is an array controller.

I am looking in correct place?
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by:jamietoner
ID: 18767937
Ctrl+M its for the LSI based controllers like the perc4's and perc3 dc and qc. The perc 3 di and Si are adaptec based so you use ctrl+A to enter the controller bios. It seems that only 1 of the 2 drives is detected and its not detecting the backplane it should take id 6. Reseat all the cables on the backplane and reseat the backplane daughter card http://support.dell.com/support/edocs/systems/pe2450/en/scsiback/205FYa1.pdf. Then restart and get back into the ctrl+a utility and see if the all the drives are now seen.
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Author Comment

by:carrgater31
ID: 18769967
Thanks for that.
I have just noticed on boot, an error appears
"System backplane error"
I have reseated all cables. Could there be a faulty part?
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Expert Comment

by:jamietoner
ID: 18770834
yes, it could be just a bad cable or it could be a bad backplane or backplane daughter card.
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Expert Comment

by:pcadmin16
ID: 25521338
Thanks for that.
I have just noticed on boot, an error appears
"System backplane error"
I have reseated all cables. Could there be a faulty part?
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"this happened to me with my IBM xseries. look for BIOS updates.... worked for me"
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