windows 2000, a user logs in and loses all his preferences, settings, documents, etc. , turns out that when the user loged in, it created another profile (i.e john.(domain) ). I go in as admin, and look at the profiles and see that his old is there as well as the new one created. I figure I'd go in to user profiles, copy his old profile into the default, get rid of that newly created profile and have the user log in again, however his old account shows as account unknown, therfore I cant copy this. So my question is without copying over his documents from his old to the new profle, is there a way to have him log back in and his old profile appears once again?
thanks in advanced