Problems seeing embedded pictures in Outlook 2003
Posted on 2007-03-20
A user in my organization is having a problem with his Outlook 2003. When someone sends him an embedded picture, like a JPG it will not show in the body of the message. Instead he sees the red X. If he forwards/replies, the picture shows properly in the body of the reply. This is his work-around to see the picture...he clicks Forward and boom! There's the picture.
A few things I've noticed:
- This doesn't appear to be an Automatic Picture Downloads problem. I've set his settings to the same as mine by unchecking the box "Don't download pictures or other content automatically in HTML e-mail"
- His Outlook security Zones are defaulted to Restricted Zones but I tried changing to Internet Zone as well.
- I’ve defaulted his Security TAB and Advanced TAB in IE6.
- I sent him a couple different picture types and a GIF I sent worked, but a JPG and BMP did not. I also tried different JPG files and one worked while another did not.
Has anyone run across this? Thank you in advance.