Disconnected Network Drive

I have a user that has 2 of 3  mapped shares showing as "Disconnected Network Drive".  She gets mapped via a login script.  If you click on the drive, it reconnects or if you double click on the share you can access the data.  Our servers are running W2K.  2 of mapped shares are on server1 - 3rd mapped share that never gets disconnected is on server2.

No one else in the office is having this problem.

I found a thread regarding MS KB Q297684 and Symantec, but not sure if applies to this since it's only 1 of 80 users.

Any suggestions?
LKamokuAsked:
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Run5kConnect With a Mentor Commented:
Ah... I see that you already found that article!  To tell the truth, even though this is a fairly isolated incident, I would still try the procedures within the article.  Here's a recent PAQ where somebody else was addressing the exact same issue:

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_22409015.html
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Run5kCommented:
Check out this Microsoft KB article.  This is a fairly common problem...

http://support.microsoft.com/default.aspx?scid=kb;en-us;297684

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