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Folder problem in MS Outlook2000

Posted on 2007-03-20
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Last Modified: 2010-04-08
Hi,

I am use MS Outlook 2000 under Windows XP.

There are two main folders now in the folder list: "Outlook Today - [Archive Folders]" and "Personal Folders"
The sub folders in both main folders are the same except there is a sub folder "Accounts" only in "Personal Folders".

I cannot remember if I got those two folders or only one folder, "Personal Folders", before, but I do remember something changed today: before, the incomming emails go to the "Inbox" under "Personal Folders" but now they go to the "Inbox" under "Outlook Today - [Archive Folders]".

How can I make the incomming emails go to the "Inbox" under "Personal Folders"? Or even just delete the folder "Outlook Today - [Archive Folders]"?

Thank you in advance.
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Question by:learn
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Expert Comment

by:war1
ID: 18760703
Greetings, learn !

Make sure Personal Folder is your default folder.  In Outlook, go to File > Data File Management.

Is archive folder something you want to keep?  If not, delete and emails will going back to personal folder.

Best wishes!

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Author Comment

by:learn
ID: 18760788
Thank you.

I don't know why there are duplicated sub folders in the two main folders. I wish keep only one, prehaps I need the "Personal Folders", but I just cannot delete "Outlook Today - [Archive Folders]".

In my Outlook, I go to File, then fail to find Data....
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Expert Comment

by:war1
ID: 18760815
Sorry!  Since you are using Outlook 2000, go to the Personal Folder. Open and highlight the Inbox. Now close Outlook.  Outlook 2000 receives emails to the personal folder that you last visited.
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Expert Comment

by:war1
ID: 18760829
The setting in Outlook 2000 is File > Open > Outlook Data File.  Change the default PST file there.
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Author Comment

by:learn
ID: 18760906
No, sorry, there is no such thing. In my case File > Open > Personal Folders File (.pst)...
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Expert Comment

by:war1
ID: 18760958
Did you try the trick that I posted in Date:03.20.2007 at 05:11PM PDT ?
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Author Comment

by:learn
ID: 18761010
I have just test the trick without success: after doing highlight - close - reopen,  the out going email went to "Outbox" under "Outlook Today - [Archive Folders]" and the incomming email went to "Inbox" under "Outlook Today - [Archive Folders]" again.
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Accepted Solution

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war1 earned 125 total points
ID: 18785458
learn,

If the two personal folders remain a problem, and you cannot get rid of one, create a new Outlook profile, drag only the items there that you need.
http://office.microsoft.com/en-us/ork2000/HA011379911033.aspx
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