Solved

Folder problem in MS Outlook2000

Posted on 2007-03-20
8
207 Views
Last Modified: 2010-04-08
Hi,

I am use MS Outlook 2000 under Windows XP.

There are two main folders now in the folder list: "Outlook Today - [Archive Folders]" and "Personal Folders"
The sub folders in both main folders are the same except there is a sub folder "Accounts" only in "Personal Folders".

I cannot remember if I got those two folders or only one folder, "Personal Folders", before, but I do remember something changed today: before, the incomming emails go to the "Inbox" under "Personal Folders" but now they go to the "Inbox" under "Outlook Today - [Archive Folders]".

How can I make the incomming emails go to the "Inbox" under "Personal Folders"? Or even just delete the folder "Outlook Today - [Archive Folders]"?

Thank you in advance.
0
Comment
Question by:learn
  • 5
  • 3
8 Comments
 
LVL 97

Expert Comment

by:war1
Comment Utility
Greetings, learn !

Make sure Personal Folder is your default folder.  In Outlook, go to File > Data File Management.

Is archive folder something you want to keep?  If not, delete and emails will going back to personal folder.

Best wishes!

0
 

Author Comment

by:learn
Comment Utility
Thank you.

I don't know why there are duplicated sub folders in the two main folders. I wish keep only one, prehaps I need the "Personal Folders", but I just cannot delete "Outlook Today - [Archive Folders]".

In my Outlook, I go to File, then fail to find Data....
0
 
LVL 97

Expert Comment

by:war1
Comment Utility
Sorry!  Since you are using Outlook 2000, go to the Personal Folder. Open and highlight the Inbox. Now close Outlook.  Outlook 2000 receives emails to the personal folder that you last visited.
0
 
LVL 97

Expert Comment

by:war1
Comment Utility
The setting in Outlook 2000 is File > Open > Outlook Data File.  Change the default PST file there.
0
Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

 

Author Comment

by:learn
Comment Utility
No, sorry, there is no such thing. In my case File > Open > Personal Folders File (.pst)...
0
 
LVL 97

Expert Comment

by:war1
Comment Utility
Did you try the trick that I posted in Date:03.20.2007 at 05:11PM PDT ?
0
 

Author Comment

by:learn
Comment Utility
I have just test the trick without success: after doing highlight - close - reopen,  the out going email went to "Outbox" under "Outlook Today - [Archive Folders]" and the incomming email went to "Inbox" under "Outlook Today - [Archive Folders]" again.
0
 
LVL 97

Accepted Solution

by:
war1 earned 125 total points
Comment Utility
learn,

If the two personal folders remain a problem, and you cannot get rid of one, create a new Outlook profile, drag only the items there that you need.
http://office.microsoft.com/en-us/ork2000/HA011379911033.aspx
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Suggested Solutions

Resolve DNS query failed errors for Exchange
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now