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troubleshooting Question

How can IE be restored to it's original installation (both files and settings)?

Avatar of Suthnautr
Suthnautr asked on
Web BrowsersWindows XPNetwork Operations
8 Comments1 Solution332 ViewsLast Modified:
A client of mine has XP Pro, SP2 - with IE6.  The system was badly infested with adware, malware and spyware last year and Internet Explorer couldn't get onto the internet.  I cleaned it up using Ad-Aware, Pest-Patrol and Hijack This.  I then installed Firefox and internet access was restored - and no more spyware is on the machine.

The problem is that the network is not browseable and nobody can connect now to the computer from any of the other machines.  The main account had become corrupted by the former technician who visited some heavy porn sites using IE.  Now I need to get the network back in working order because after doing half a days additional work on the machine today, the boss wants to have the printer on the computer shared and accessible to the rest of the office.  There is NO firewall, the share has been created and unfortunately even mapping the share does not work.  IE cannot get to a web site - either through DNS or by putting in the web site's IP.  Since the two problems (inability to browse the local computers on the LAN and IE no longer working) occurred simultaneously, I am certain that restoring IE functionality will correct the LAN problem as well.

Does anyone know how to restore IE and all files and registry settings to it's originally installed completely pristine default native setup?
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