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Webaccess fails remote domain

acerimmer10 asked
Last Modified: 2013-11-12

We have a groupwise 6.5 sp6 system with two domains/PO's and one set of
gateways, just recently we have noticed that the remote domain cannot log
onto the webaccess but communication between the domains is OK and the GWIA
is passing external mail on. On the Web Access server screen we get,

Unable to find the specified user.
Login Failed: Username

It has been working but just recently stop, tried to update to 6.5.6 to see
if that would help but no luck. All the local domain users on the system
can login fine so the software is fine (Apache/tomcat etc) it just seems to
be in the communication but we can't find out where.

The Webaccess6.5 object has the IP and Client server

Anyone got any idea's where I can look next?
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