Webaccess fails remote domain

Hi,

We have a groupwise 6.5 sp6 system with two domains/PO's and one set of
gateways, just recently we have noticed that the remote domain cannot log
onto the webaccess but communication between the domains is OK and the GWIA
is passing external mail on. On the Web Access server screen we get,

Unable to find the specified user.
Login Failed: Username

It has been working but just recently stop, tried to update to 6.5.6 to see
if that would help but no luck. All the local domain users on the system
can login fine so the software is fine (Apache/tomcat etc) it just seems to
be in the communication but we can't find out where.

The Webaccess6.5 object has the IP and Client server

Anyone got any idea's where I can look next?
LVL 3
acerimmer10Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MarkMichaelCommented:
You may want to run pkidiag with the scan and fix options, not sure off the top of my head. This can help fix issues with regards to it not working.
0
acerimmer10Author Commented:
I've actually sorted this one out, Turned out that the remote end had not properly updated to 6.5 and still thought that it was 6.0 on the POA only. Had to run a lot of rebuilds and copy the dc files back over.
0
Computer101Commented:
PAQed with points refunded (250)

Computer101
EE Admin
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Groupware

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.