Camera and Pictbridge printer not connecting

my Sony DSC-M1 won't connect to a pictbridge printer I got
the printer is a polaroid p310 printer
the instructions seem pretty straight forward
and I went throught the simple trouble shooting but nothing worked

when I plug the camera into the usb port it goes to usb mode and says its trying to connect to a device but nothing happens

any ideas on how I could diagnose this?
I tried hooking the printer up to the computer and the computer didn't detect it there either which makes me think it's something to do with the printer
Who is Participating?
nobusConnect With a Mentor Commented:
that could be; maybe look at the shops where they sell the printer, or on e-bay
can you see your camera on the PC? then i would suppose it is the printer, or cable faulty
BTMExpertAuthor Commented:
ya when I plug the camera into the pc I can see it fine

in the printer instructions it says to only use the usb cable that came with the camera but we lost that one the one I am using is a standard usba to usb b cable
would their be anything special about the one that came with the camera
BTMExpertAuthor Commented:
I called the manufacture and they shipped a new one out to me and the new one works fine
All Courses

From novice to tech pro — start learning today.