Solved

can't launch Citrix Access Suite

Posted on 2007-03-21
6
919 Views
Last Modified: 2008-01-09
I can't open my access suite on any of my servers.

When i open it gets stuck on loading Snap-in Data. I used to be able to launch the mmc in the mmcplugins folder under program files\citrix but i can't do that now.

I don't see anything strange inthe event log related to this issue.

0
Comment
Question by:plimpias
  • 3
6 Comments
 
LVL 15

Author Comment

by:plimpias
ID: 18766408
Ok heres an update.

I have TS roaming profiles setup on the citrix servers. I went in in the local and roaming profile and deleted the following

Profile\AppData\CitrixMMC\
Profile\AppData\Microsoft\MMC

After deleting these files i am able to open the mmc without problem. Now the problem i am having is that it will discover several items but does not finish. It just simply hangs on the discovery process.
0
 
LVL 15

Author Comment

by:plimpias
ID: 18766442
Got a little further. I am able to discover the servers in the farm with no problem. The problem I am having is when i try to discover the web interface portion.
0
 
LVL 10

Expert Comment

by:chrisnewman01
ID: 18768435
With the Web Interface portion -- were there any upgrades made to the system (i.e., upgrading from 4.0 to 4.2)?  If so, you will need to download the Access Suite Console patch ASC00004 (http://support.citrix.com/article/CTX108237)

After you apply this patch, your discovery should show your Web Interface / PNAgent server properly.
0
 
LVL 15

Author Comment

by:plimpias
ID: 18768753
I fixed it by modifying the conf file in the PNAgent folder under IIS. I removed an entry to a server that was mistyped and it fixed the issue.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19301472
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Join & Write a Comment

#Citrix #Internet Explorer #Enterprise Mode #IE 11 #IE 8
Citrix XenDesktop 7.6 Citrix Policies Graphics
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now