Solved

You do not have permission to send to this recipient. For assistance, contact your system administrator

Posted on 2007-03-21
6
27,089 Views
Last Modified: 2011-07-26
****Critical****all my user are down getting the error message: the following recipitent(s) could not be reached:
You do not have permission to send to this recipient. For assistance, contact your system administrator

a few people can send internally but most of everyone can not send or recieve without getting this error

HELP PLEASE...

oh this morning we upgrade the server to windows 2003 server sp2 and i believe exchange was upgraded too...ran windows updates...
0
Comment
Question by:dbosman7
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
6 Comments
 

Author Comment

by:dbosman7
ID: 18763938
any out there that can help please do...i have updated my email address to an address that is up right now...
0
 
LVL 10

Expert Comment

by:abraham808
ID: 18764160
Is this just Outlook or Mobile Devices.

Check the Send As Permissions.
http://support.microsoft.com/kb/907434
http://support.microsoft.com/kb/895949


Exchange updates cause you to lose send as permissions.
0
 

Author Comment

by:dbosman7
ID: 18764885
i see the link but there is no link to the hotfix...do you have the hotfix link???
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:dbosman7
ID: 18766037
tried this hotfix and i still get the same error message:
"you do not have the permission to send the messae on behalf of the specified user"
0
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 18768047
The error message you have posted above is what you usually get when you try and send an email with another address in the from field that is different to your primary account AND you don't have permissions to do that.

You shouldn't need any hot fix for this problem.

If you use OWA and just send a simple email message to an external account, does that work?

Are you sending your email out directly or via a smart host? If you are using a smart host is that information still valid?

Simon.
0
 

Author Comment

by:dbosman7
ID: 18771818
I found the resolution...Our exchange server sits in another domain from our domain that everyone logs onto to access the network...therefore when we upgraded to SP2 of exchange it wiped out thier access to thier own exchange account and we have to give them rights again to access:

IN AD i went to thier account and right-clicked thier account and selected properties
Then I click the exchange advanced tab
Then i clicked the mailbox rights button
Then i verify that thier other domain account has rights to the mailbox
Then i click on thier other domain account
and look to see if the allow option is check for Associated external account
and i also see if the allow option is check for full access

THIS RESOLVED THE PROBLEM...along with your help...to run that hot fix that you gave me...

so i definietly feel you should get credit for this one...
Thanks again!
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question