Solved

HP's Biometric Credential Manager not working as expected

Posted on 2007-03-21
3
559 Views
Last Modified: 2008-01-09
I have a user running an HP laptop wioth biometrics using Credential Manager and his index finger to login.  The initial screen asks him to swipe a finger or use ctrl-alt-del to enter a password.  He swipes his finger and it reads ok, but then asks him to load in a password anyway.  He enters that in and is all set and all of his wwebsites that he also stores on cridential manager works fine.

It should just take his finger swipe and log him right into the laptop without a stop for a password.

Any ideas on what may be causing this issue for him?
0
Comment
Question by:regosnell
  • 2
3 Comments
 
LVL 32

Accepted Solution

by:
and235100 earned 250 total points
Comment Utility
I have used this software before - it is a bit tricky - and the options are not quite where you would expect them.

Where you configure his fingerprint - you have to find the box that says "use fingerprint only" (or similar)

On the General tab (in Credential Manager) of the “Advanced Settings” page, select Use Credential Manager to logon to Windows. A confirmation window opens.

0
 

Author Comment

by:regosnell
Comment Utility
Thanks and235100
0
 
LVL 32

Expert Comment

by:and235100
Comment Utility
That's okay. Glad you got it sorted.
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This video discusses moving either the default database or any database to a new volume.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now