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Problems after 2003 migration

Posted on 2007-03-21
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Last Modified: 2010-03-05
I'm having some strange issues with our email. We migrated from 5.5 to exchange 2003 about a month ago. We are currently in mixed mode, with 1 2003 exchange server, 2 5.5 server and 4 2003 AD domain controllers. Currenlty we only have 1 domain and 1 site. I was able to initally create new users, and their email, without problems. Now when I create a new user, if I create them directly in a OU, the user won't show up in system manager. If I go into exchange 5.5 admin, down where it shows the recipients folder, there is a new folder created, with the same name as the OU that the user was created in. The user will show as on the 2003 server as well. I tried deleting the user, and creating them in the users folder, that as sets up by default. The user will appear in the first storage group, but with a red x on them. If I right click, I get the option to reconnect or purge. If I select reconnect, it can't find the user in AD. If I do a search, it is not finding all the AD users. I know this is a little complicated, but I'm new to all of this and I'm not sure what info you need...
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Question by:ptuttle1319
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5 Comments
 

Author Comment

by:ptuttle1319
ID: 18765576
Could it have something to do with the ADC, and the connection agreement?
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Author Comment

by:ptuttle1319
ID: 18765937
Also, if I go to the account through the AD users and computers, go to the exchange advanced tab, then go to mailbox rights, the only account that has rights is called "self". I can add the users account to the rights box. But in system manager, I still cannot reconnect the account to the AD account.
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Accepted Solution

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Sembee earned 500 total points
ID: 18768135
The permissions are not populated until the account is used.
Similarly - the user will not show anywhere in the Exchange tools until the mailbox is created, and the mailbox is only created when required.

Did the user account get an email address automatically?

Simon.
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Author Comment

by:ptuttle1319
ID: 18771257
Ok, so the "self" right will stay in there until the mailbox is accessed?

I used AD users and computers to create the user, and part of that is setting up the email account. it asks which mail server I want it on, and which store I want to put it in. Will the mailbox not show in system manager, until it is accessed as well?

Any ideas on the 5.5 tool showing new recipient containers, that match the OU the user was created in?

I'll go test...
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Expert Comment

by:Sembee
ID: 18775852
The self right will always be there. You will just get all of the other permissions once the mailbox is accessed. Not everything happens at the point of account creation, some things occur only when the account is used. The mailbox will not be created until it is required.

Simon.
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