Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Moved emails from one PST to another, and now they are gone.

Posted on 2007-03-21
4
434 Views
Last Modified: 2010-04-08
Greetings:

Situation:  Home email account ... everything is downloaded into a PST.  Trying to keep PST's small, so a user moves his sent items from one PST to another.  Everything gets deleted out of the first PST and never appears in the second.

Any ideas?  Ever heard of this?

There is no view applied.  Both PST's created with the new format and not over 500 MB.  SCANPST run multiple times and no errors found.  Export of both PST's basically replicates and the missing emails are still gone.  Using outlook 2003.  Copies of PST moved to another machine and still no emails are visible.

hex editor to recover deleted items only works on the deleted items folder.

Any idea how to recover the missing emails?  Its' abotu 100 MB of information.

regards

0
Comment
Question by:kjanicke
  • 2
  • 2
4 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 18765626
Greetings, kjanicke !

Sorry to hear about the missing emails. See if these tips to recover deleted items work for you
http://www.outlook-tips.net/howto/recover_deleted.htm
OR
http://www.sparnaaij.net/howto/restoredeleteditemsfromanoutlookpst.htm

If no joy, you will have to look for a backup PST to recover the missing emails.

Best wishes!
0
 
LVL 18

Author Comment

by:kjanicke
ID: 18765707
Greetings War1:

Thanks for the links.  I wasn't aware of the second reference so it helps back me up.

I'm afraid these items were not in the deleted items folder tho.  The missing emails were in the sent items folder and moved to another PST.

No backups available.  It was a home computer.  And you know when there are less administrators, there are less chances of losing data.

... right ???   (Just laugh).

Thanks again.  Any other suggestions are very welcome.
0
 
LVL 97

Expert Comment

by:war1
ID: 18788215
kjanicke,

If you cannot recover from corrupt PST file, and you have not backup, then the emails are gone. Sorry!
0
 
LVL 18

Author Comment

by:kjanicke
ID: 18788261
Greetings:

Well, after a bit of work, we were able to recover some with the hex editor method.  It wasn't a total recovery but that is becuase the user continued to write to the file after we had told him not to.  But even then, we may not have recovered it all.

best guess is about 90 or 110 objects out of the sent items folder, and a few more in inbox, and assorted otehr folders.

Thanks again for your help.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question