Solved

Moved emails from one PST to another, and now they are gone.

Posted on 2007-03-21
4
432 Views
Last Modified: 2010-04-08
Greetings:

Situation:  Home email account ... everything is downloaded into a PST.  Trying to keep PST's small, so a user moves his sent items from one PST to another.  Everything gets deleted out of the first PST and never appears in the second.

Any ideas?  Ever heard of this?

There is no view applied.  Both PST's created with the new format and not over 500 MB.  SCANPST run multiple times and no errors found.  Export of both PST's basically replicates and the missing emails are still gone.  Using outlook 2003.  Copies of PST moved to another machine and still no emails are visible.

hex editor to recover deleted items only works on the deleted items folder.

Any idea how to recover the missing emails?  Its' abotu 100 MB of information.

regards

0
Comment
Question by:kjanicke
  • 2
  • 2
4 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 18765626
Greetings, kjanicke !

Sorry to hear about the missing emails. See if these tips to recover deleted items work for you
http://www.outlook-tips.net/howto/recover_deleted.htm
OR
http://www.sparnaaij.net/howto/restoredeleteditemsfromanoutlookpst.htm

If no joy, you will have to look for a backup PST to recover the missing emails.

Best wishes!
0
 
LVL 18

Author Comment

by:kjanicke
ID: 18765707
Greetings War1:

Thanks for the links.  I wasn't aware of the second reference so it helps back me up.

I'm afraid these items were not in the deleted items folder tho.  The missing emails were in the sent items folder and moved to another PST.

No backups available.  It was a home computer.  And you know when there are less administrators, there are less chances of losing data.

... right ???   (Just laugh).

Thanks again.  Any other suggestions are very welcome.
0
 
LVL 97

Expert Comment

by:war1
ID: 18788215
kjanicke,

If you cannot recover from corrupt PST file, and you have not backup, then the emails are gone. Sorry!
0
 
LVL 18

Author Comment

by:kjanicke
ID: 18788261
Greetings:

Well, after a bit of work, we were able to recover some with the hex editor method.  It wasn't a total recovery but that is becuase the user continued to write to the file after we had told him not to.  But even then, we may not have recovered it all.

best guess is about 90 or 110 objects out of the sent items folder, and a few more in inbox, and assorted otehr folders.

Thanks again for your help.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

822 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question