Can't open this item; the operation failed after creation of custom form in Outlook 2003
Posted on 2007-03-21
I have a user who has created a custom public form in Outlook 2003m sp2. Since he created the form and published it, he cannot right-click on any items in his inbox (or any other folder) - the menu simply does not appear. Also, if he tries to open recurring calendar entries, he gets "Can't open this item. The operation failed."
I have done a "detect and repair," which solves the issue until the computer is restarted. Then it is back to the same behavior.
He is running Office 2003sp2 and WinXP Pro, sp2.
Thanks so much.