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Snap server failure ? / problems / questions / issues / raid 1 configuration

Posted on 2007-03-21
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we have a snap server 2200 in raid 1 configuration.  people started losing access to the shared drive on it this afternoon.

I could still ping its IP address and name
going to \\snap, the page started to load,m but neer finished
going to http://snap, it also started to load but never got anywhere.
the top 3 lights on the snap server were bliniking randomly like they ususally do.

after waiting 1/2 hour for a change in this, I pulled the plug on the snap server, waited 20 seconds and then reapplied power.  I can now access the http://snap admin panel.  it shows all the shares, says they are unavailable and are being checked.  drive status was stuck at 5% for quite a while, but as I type this, it's now at 25% complete.

I can browse the log for the server and before the restart entry, there's nothing in the log to indicate a problem today:

S  System Initialization : Server v4.0.860
Build Date: Mar 2 2005 17:50:55
Boot Count: 15  System   3/21/2007   4:37:38 PM  
I  File System : Extended Rights Backup for device 0x50000 has completed successfully  Disk 50000
Mirror   3/20/2007  11:19:26 PM  
I  File System : Extended Rights Backup for device 0x50000 has begun  Disk 50000
Mirror   3/20/2007  11:03:50 PM

scanning the log for the past year, there's nothing other than these informations about rights backups and a couple listings of a machine or 2 not connected ot the domain controller.  no indications of a server restart as far back as the log shows - 365 days...

any comments on why we lost access to the drive?
What is the right way to resolve that?  Just pull the power plug and reboot?
is there any maintenance I should be doing on the server

it's at 42% now.  assuming it comes up OK, is there anything I need to worry about?
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Question by:Techsupportwhiz
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djohnson104 earned 500 total points
ID: 18770660
We had a Snap server for about 2 weeks and experianced some of the same issues. Do you have tech support for this? The best bet in my opinion is to call tech support. If not move to a IBM storage server. It might be a little more but it has been running solid for years.
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by:Techsupportwhiz
ID: 18780214
The way too many year old NT 4. server was having problems.  We took that offline and changed the microsoft networking from domain x to workgroup x (we were using the Nt server's user list for some permissions) and rebooted.

snap has been running fine for 1 day now.

thanks!

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