Problems getting AOL PC to work on wired router

I have brought someones computer home to upgrade and they use AOL.

I have connected the PC to my wired router and it says "internet connection connected".

But when i click to sign into AOL it either suggests I have a firewall problem or settings wrong OR the AOL windows open but stay BLANK WHITE and do not load anything at all.

Can anyone help please?
LVL 2
auraorangeAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

El ConquistadorSenior Database AdministratorCommented:
so is this AOL account set up for broadband, or dial-up?
Dial-Up won't work on a router
0
El ConquistadorSenior Database AdministratorCommented:
If this computer has been place on your router and network is connected just use the IE, or similiar Internet browser. You don't need to use the AOL account.
0
auraorangeAuthor Commented:
I have managed to resolve the problem!

Basically, the IP configuration was set to automatic on both the laptop and desktop.  The laptop worked fine and autmatically set its IP address to 192.168.0.2.  However, when I checked the desktop the IP address was showing 0.0.0.0  OK im not sure what caused this but by manually setting the IP address myself the Internet and AOL worked instantly.

Thank you

Aura
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.