Import Outlook Express 6 Mail Into Outlook 2000

Posted on 2007-03-21
Medium Priority
Last Modified: 2010-04-08
I recently switched computers.  My old computer had Outlook Express 6, my new computer uses Outlook 2000.  I exported my mail folders from Outlook Express,  it asked the application that I was exporting to and I used the 'Outlook' profile, which already existed.  The export looked like it worked, I saw it going thru each of the existing mail folders.  The output of that process was a file called 'Index.Dat'.  I put the file on a USB flash drive which I then plugged into the Outlook 2000 machine.

From the menu I specified 'File', 'Import/Export','Import Internet Mail and Addresses'.  I then selected 'Outlook Express 4.x,5' and clicked the box to 'Import Mail'.  It runs without interuption, never prompting me for a file location.  it always imports 1 mail message which is the 'Welcome to Outlook Express 6' message.

How can I import my Outlook Express 6 messages into Outlook 2000?
Question by:mlcktmguy
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LVL 97

Accepted Solution

war1 earned 1000 total points
ID: 18768474


To transfer messages by using the Import and Export Wizard, you must first locate and copy the correct files from the computer where Outlook Express is installed to the computer where Outlook is installed.

Note  Copying the Outlook Express information to a shared location won't work. You must copy the folder to the same computer where Outlook is installed.
Copy Outlook Express folder

   1. On the computer where your Outlook Express account is set up, in Outlook Express, on the Tools menu, click Options.
   2. Click the Maintenance tab.
   3. Click Store Folder, and then note the entire path shown in the field in the Store Location dialog box.

      Tip  Record this location so that you can recall it later in this procedure. You can do this quickly by selecting the information in the field, pressing CTRL+C to copy, and then opening Microsoft Notepad and pressing CTRL+V to paste it there.

   4. If necessary, modify the default view in Windows Explorer so that you can see hidden folders. The Outlook Express folder is located in a hidden folder.

To unhide hidden ffiles, open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

   5. Browse to the location that you found in the Store Location dialog box.
   6. Do one of the following:
          * Copy the entire Outlook Express folder to removable media, such as a floppy disk, DVD, or portable memory device, and then copy it to the computer where Outlook is installed.

            Note  When you transfer this information to the computer with Outlook, the destination is not critical, because the information will only be stored there temporarily. Copy it to a place that you can easily remember and find.
          * Copy the entire Outlook Express folder to a network location that the computer with both Outlook and Outlook Express has access to.

   7. On the computer where Outlook is installed, open Outlook Express. If prompted to create an e-mail account, click Cancel.
   8. On the Tools menu, click Options.
   9. Click the Maintenance tab.
  10. Click Store Folder and then click Change.
  11. Browse to the location where you copied the Outlook Express folder, and then click the folder that you copied in step 6. Click OK.
  12. To close the Store Location dialog box, click OK.
  13. When prompted to use the new messages or replace them with messages from the old store location, click Yes to switch to that store.
  14. Close Outlook Express, and then open it again to complete the process.

Import Outlook Express messages into Outlook

   1. In Outlook, on the File menu, click Import and Export.
   2. Click Import Internet Mail and Addresses, and then click Next.
   3. Click Outlook Express.
   4. Select the Import mail check box.
   5. Click Next.
   6. Click Finish.
   7. To save a copy of the import summary to your Inbox, click Save in Inbox.

Author Comment

ID: 18768973
I appreciate your response but I am a little confused. Outlook Express 6 and Outlook 2000 are not installed on the same machine.  I want to transfer the infromation from the OE6 machine to the O2000 machine.
I understand how to identify and copy the 'Store Folder' from OE6.  The rest of the instructions starting with step 7 seem to assume that OE6 is installed on the machine that has O2000.  That is not the case.  What am I imissing?
LVL 97

Expert Comment

ID: 18769122
Outlook Express is installed with Internet Explorer. So I am assuming that is available in the Outlook 2000 machine.  Look for.  Outlook imports the emails from Outlook Express, not from the OE data files.
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Author Comment

ID: 18770986
You are 100% correct however I'm stymied again.  On the OE6 machine I revised Windows Explorer to show hidden files.
I then went into OE6, Tools, Options, Maintenance, Store Folder, Store Location
I cut and pasted the entry into Word and then navigated explorer looking for the location.  I got the a subfolder off of the \Identity folder.  The folder name was something like {994......4DE] and it did exist, but it was empty.  According to the store folders path there should have been two subfolders underneath it.  Did I do something wrong?
LVL 97

Expert Comment

ID: 18771715
Make sure you have unhide hidden files and folders.  Open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

The default locations for the OE data folder is found in one of these folders:
C:\Documents and Settings\User Name\Application Data\Microsoft\Outlook Express\
C:\Documents and Settings\All Users\Application Data\Microsoft\Outlook Express\
C:\Documents and Settings\User Name\Application Data\Microsoft\Address Book\


Author Comment

ID: 18772487
You are correct.  When I changed the option in Explorer to show hidden files, I didn't apply it to all folders.  When I did, I found the files and everythig else worked fine.

Thanks so muchfor the help.

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