The information store could not be loaded because the distinguished name of message database ... does not match the DN of directory...
Posted on 2007-03-22
I'm trying to restore a backup from an Exchange 2000 server that crashed. The machine won't start up anymore, and I don't have the exact settings. The Exchange server was our primary AD server. We have Exchange 2003 and AD running on another machine now, and I have another machine with Windows 2000, AD and Exchange 2000 (SP3), which is disconnected from the network, so no part of the new AD. This machine can be changed in any way, reinstalled if necessary.
The recovery of the database from the backup was successful. Whenever I try to mount the database, I get the following error (from the Eventlog):
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 1088
The information store could not be loaded because the distinguished name (DN) /O=TEST123/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=
of message database "First Storage Group\Mailbox Store (MAILBOX)" does not match the DN of directory /O=FIRST ORGANIZATION/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=.
I've used the same domain name (test123.com) as before. How can I restore the database?
1) Is there a way to reconfigure the server in such a way that the database is accepted? Do I need to reinstall Exchange and AD for this?
2) Do I need more information, or is the distinguished name (above) enough to know what is wrong?
3) If not, what info do I need and how can I get it?