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Altiris hardware independent image deployment stalls between running script and computer configuration.

Posted on 2007-03-22
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Last Modified: 2013-12-08
Altiris hardware independent image deployment is stalling once I get past the "run script" stage of image deployment.  The configuring computer stage is not processing successfully and the screen of the imaged PC has the Windows XP setup window on the screen along with the arrow mouse pointer.  I could leave the image deployment job running indefinitely and the window would still appear.  Has anyone run into this in the past? Could this be a sysprep issue?  Please advise as to what I could check for this issue.  Thanks in advance.
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Question by:dance1bb
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Expert Comment

by:tech-smith
ID: 18809473
Are you using this as a push or a pull?  If you are using a floppy and doing a pull the problem could be related to the deployment parts residing in various locations and the floppy (Or other boot media) not having those locations as a part of the setup.  

If you are doing a push the problem could be similar in that the task cannot see the next place to work from.

A quick test is to use an 'empty' image such as a dos image.  keep it small and don't add any other configuration tweaks to the task.  If that runs and finishes you will need to check the locations in your task to create the image.

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Expert Comment

by:SkidmoreTech1
ID: 18865487
I had this exact problem. The problem is caused by a flaw in sysprep. There are two patches you need from Microsoft: kb883667 and kb910678. You'll have to call Microsoft to get the hotfixes, but they're free and they did the trick for me. Good luck! Tom
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Author Comment

by:dance1bb
ID: 18898420
find.exe was missing from the express share.
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