Symantec Security Center Configuration Grief

Posted on 2007-03-22
Medium Priority
Last Modified: 2013-12-04
I need to delete a locked server group in Symantec System Center for Symantec Client Security on a windows 2003 server for small business.  It is empty and i need to delete and start from scratch. It won't let me unlock it as everytime i try it complains that it cannot communicate with the group and tells me to verify the network connection.  I am begining to think i need to remove the whole thing and reinstall it.  I have tried to create another group but when i try to add the client machines it complains that they must be added to a primary server and not a unmanaged secondary server.  Have i messed up the install from the start? I'm positive i picked primary server in the setup dialogues. Help would be greatly appreciated as it's taken me an hour to figure out the clients need netbios installed for the software to even see them. (Pulls hair out and thinks about becoming a bricklayer instead of this I.T lark) I'm marking this as urgent as i have a short time limit.
Question by:McSnoogins
1 Comment

Accepted Solution

stiddy earned 2000 total points
ID: 18771367
Close the SSC console. Stop all AV services on the server or client that is running SSC. Open up regedit.exe. Highlight MY COMPUTER, then choose EDIT then FIND. Input the name of the server group you are speaking of, case sensitive, and click find. Delete any instance of the server group you find.

Only delete the group if it completely empty.

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